Privacy Policy

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Effective Date: April 1, 2024

Last modified: March 18, 24

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We respect the privacy of our customers and partners and take it very seriously.

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This Policy explains how we collect, use, disclose, and protect the Personal Data of visitors to our websites - www.eclipse.srl, www.udesly.com, www.smootify.io, www.turnmyfigma.com - (collectively, the “Sites”) and our customers who use our SaaS products, web design tools and related services (collectively, the “Services“) provided through the Sites.

By accessing and using our Sites and Services, you signify your acceptance to the terms of this Policy. If you do not agree with or you are not comfortable with any aspect of this Policy, our Global Policy, or the Terms of Service, you should immediately discontinue access or use of our Sites and Services.

The data controller is Eclipse s.r.l., with registered offices in Via San Pasquale, 36 – 82100 – Benevento, VAT number: IT01658470628, in the person of its legal representative, Mr. Tullio Luongo, social security number LNGTLL86A18A783O. Exclusively for the purpose of providing technical assistance, personal data may be processed by the employees of Eclipse srl who will handle your data under strict care and confidentiality.

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1. What “Personal Information” means

In this Policy, “Personal Information” means any information relating to an identifiable natural person. Except as described in this Policy, we will not give, sell, rent, or loan any Personal Information to any third party.

Personal Information does not include data or information collected, derived, or otherwise generated from the use of the Sites and Services, provided that such data has been anonymized, de-identified, and/or aggregated so as not to identify or permit the identification of any individual (“De-identified Data”), De-identified Data helps us understand trends in usage of the Sites and Services so that we can better consider new features or otherwise tailor the Platform.

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2. Personal Data we collect

We collect Personal Data about you when you provide it directly to us, when service providers (such as our advertising service providers) provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Service. We collect the following Personal Data from you in connection with the Service:

Basic Account Data: we ask for basic information from you in order to set up your account. We collect typical “business card information” such as your first and last name, physical address, email address. This is the basic information that we collect when you register to download our free service or buy any payment service.

Transaction and Billing Data:  information that you provide in connection with your purchase of one of our services and that is required to process the transaction and your payment, for example billing name and surname, a billing address, a VAT number, the email you use for your webflow account. You must only provide us with Billing Information for accounts that you have the lawful right to access. We don’t see and collect any financial information such as credit card numbers. These are provided directly to Shopify whose use of your personal data is governed by their privacy policies.

User Account Data: information that identifies you to our services, such as your email address, password.

Interaction data: survey responses, forum or blog posts, authentication data, security questions, public social networking posts, user ID, click-stream data, and other data collected via cookies and similar technologies.

‍Important Note: Users of our Services should not use end-customer personal data (e.g. actual or “live” end-customer data) when building their projects. Industry practice is to use “dummy data” that does not refer to actual people. Please also do not provide us with any sensitive personal data while building your projects. For example, do not provide personal health information or personal financial information). If this type of data is necessary to make your prototype “come alive”, use dummy data instead.

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3. How we collect your Personal Data

There are two main methods we use:We collect information through your entry and use of the Site. In other words, when you access or use the Site, we are aware of your usage of Site, and may gather, collect and store the information relating to such usage, either independently or through the help of third-party service providers as detailed below.We collect information which you provide us voluntarily. We collect Personal Information when you complete the contact form and/or send us a feedback, comment or support request through our website. We may gather, collect and store the Personal Information either independently or through the help of our authorized third-party service providers as detailed below.

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4. Why we collect and use your personal data

Under Data Protection Laws, we are required to notify you about our purposes of processing your Personal Information, as well as the legal basis for such processing.

Purpose of processing

Legal basis

To provide our Services – for example, to set up and maintain your account, to identify you when login to our services, to process your transactions;

Processing is necessary for the performance of a contract to which the Data Subject is party or to take steps at the request of the Data Subject prior to entering into a contract.

To provide Service communications - for example to send you administrative or account-related information to keep you in the loop about our Sites and Services, alert you of relevant security issues or updates, or provide other transaction-related information to you.

Processing is necessary for the performance of a contract to which the Data Subject is party or to take steps at the request of the Data Subject prior to entering into a contract.

To ensure network and information security - we may process data to monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities

Processing is necessary for compliance with a legal obligation.

To provide customer service - when you contact our customer service channel, we process your Personal Information to respond to your questions, disputes, feedback, or issues with our Platform. We may process your Personal Information in response to another customer’s request, as relevant.

Processing is necessary for the performance of a contract to which the Data Subject is party or to take steps at the request of the Data Subject prior to entering into a contract.

To engage in marketing activities.

We may send you marketing communications from time to time. Such marketing communications may contain information about our news, events, partner events, or promotional offers. We may use your interaction and/or transaction data to provide you with targeted marketing communications. You can opt out of our marketing communications at any time and free of charge.

Processing is necessary for the purposes of the legitimate interests pursued by Eclipse

We will only use your Personal Information for the purposes above or for compatible purposes.

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5. How and with whom we share your personal data

We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

Employees, and Independent Contractors: We may disclose information about you to our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.

Third Party Service Providers: may also provide Personal Information to its third-party service providers (such as its credit card processors and hosting partners) as necessary to provide the necessary hardware, software, networking, storage, and other services we use to operate the Platform. We do not permit our service providers to use Personal Information we provide to them for any purpose other than providing their services to us.Each service provider is vetted and bound by contractual obligations that are equivalent to the provision of this Policy or more stringent.

Legal request: we may share your Personal Data when we believe it is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.

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6. Customer testimonials / comments / reviews

From time to time, we post Customer testimonials on the Sites which may contain Personal Information. We will always obtain your consent prior to posting any Personal Information included in your testimonial(s).

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7. How Long We Keep your Personal data

We are committed to keeping your Personal Information secure on our Sites. We limit our storage of your Personal Information to the amount of time necessary to fulfill the purposes for which we collected the Personal Information, including for the purposes of satisfying any legal, accounting, or reporting obligations, or to resolve disputes. Although retention laws and requirements vary by jurisdiction, we have some standard retention periods for parts of your Personal Information which are described below:  

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  1. Contact information collected for marketing purposes, such as your name and email address, is retained on an ongoing basis until you unsubscribe from our marketing communications. Thereafter we will add your contact information to our suppression list indefinitely to respect your unsubscribe request.
  1. Browser interaction data, such as cookies and trackers, is kept for a period of up to one year from expiry of the cookie or date of collection.
  1. Product analytics data is kept for up to 5 years, and automatically deleted on an ongoing basis.

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If you have questions about retention periods that apply to any other data, please contact us at info@eclipse.srl

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8. Security

While no online service is 100% secure, We maintain our customer’s privacy security as our highest priority and use commercially reasonable security measures to protect against unauthorized access, use, loss, alteration, or destruction of their personal data. When you enter confidential information (such as login credentials or information submitted from within the Platform) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data.

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9. Direct marketing

Direct marketing includes any communications to you that are only based on advertising or promoting products and services. Transactional communications about your account or our Sites/Services are not considered “direct marketing” communications.

Users who give consent to marketing messages accept to receive marketing communications about all of the Services and Products provided by Eclipse.

If you do not want us to use your Personal Information in this way, please go to the “click and unsubscribe” link in your emails, or contact us at hello@eclipse.srl. You can object to direct marketing at any time and free of charge.

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10. Rights and choices you have regarding your personal data

You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date.In compliance with the European General Data Protection Regulation, you have the rights listed below:

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  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
  • Erasure: You can request that we erase some or all of your Personal Data from our systems. Please note that deleting mandatory information may prevent you from using the related services.
  • Portability: You can ask for a copy of your Personal Data in a machine-readable format.You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or have any additional requests or questions, contact us directly at info@eclipse.it.For the following, please email us at info@eclipse.it.
  • Withdrawal of Consent: if we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Service.
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data. Users in the European Economic Area (EEA) and Switzerland have the right to lodge a complaint with the Supervisory Authority for data protection in their country, should they find that we did not appropriately address their question or concern. You can find a detailed list of supervisor authorities here.
  • Right to object: You can at any time opt out of receiving newsletters and other promotional messages from us. Just click on the “unsubscribe” button at the bottom of those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Closing Your Account: You may ask to close an account by emailing us at info@eclipse.it, and upon termination of your account, we will take reasonable steps to delete your Personal Data as soon as is practicable. However, some information may remain in archived/backup copies for our records or as otherwise required by law. Those interests include without limitation the completion of transactions, maintaining records for financial reporting purposes, complying with our legal obligations, resolving disputes, and enforcing agreements.

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11. Children

Our Service is not intended for children under the age of 16, and therefore, we don’t knowingly acquire or receive Personal Data from children under the age of 16. If we are aware of or suspect that a Data Subject is under the age of consent, we will terminate the Data Subject’s account. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of consent using our Platform.

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12. Links to third party sites

Our Sites may contain links to other websites which are not under the control of or maintained by Eclipse. Such links do not constitute an endorsement by Eclipse of those other web sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that we are providing these links to you only as a convenience, and you agree that we are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.

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13. Changes to the Privacy Policy

We reserve the right to modify, update, or change this Policy from time to time in the usual course of business, so we encourage you to review this page periodically. If we make material changes to this Privacy Policy, you will be notified via email or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may include a specific announcement on our website or blog). Any modifications to this Privacy Policy will be effective at the time we post it. In all cases, You agree that your use of the Service after the effective date of the Updated Terms (or engaging in such other conduct as we may reasonably specify) constitutes your acceptance of the Updated Terms.

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14. Contacts

If you have an inquiry or complaints regarding our privacy practices or this Privacy Policy, do not hesitate to contact us at info@eclipse.srl or at Eclipse srl, via San Pasquale, Benevento 82100, Italy.

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Cookie Policy

Our Cookie Policy describes what types of cookies the site www.eclipse.srl (hereinafter “Site” ) uses, why they are enabled and the ways User can enable or disable them. We use cookies to improve your experience on our site.

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1. General info about cookies

A cookie is a small amount of data that enables a website to remember information.This is mostly for usernames and passwords, but is also used to record other information such as search settings to improve your recommended purchases, or which articles you have read on a news site so that the headlines can be coloured differently as ‘read’ when you visit again. Some users have privacy concerns about cookies and prefer not to allow them. You can allow or disallow cookies in your settings.If you do disallow cookies, be aware that some websites require cookies to log into your account and save your preferred settings.The first time you visit a website that uses cookies, you will see a notice advising you that the website is using them.Cookies are used in order to faster access to online services and improve the activity of browsing of the User through session tracking, storage of information, faster uploading of contents, etc.

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2. Types of cookies

Cookies are classified as follows:

First-Party Cookies: proprietary cookies used by the Site in order to enable the User to browse more efficiently and/or monitor the actions he exercises;

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Third-Party Cookies: cookies that are set from a Site other than the one the User is currently visiting in order to allow him to browse more efficiently and/or to monitor the actions exercised by him.

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Furthermore, there are different types of cookies:

Technical and Analytics Cookies: cookies regarding activities strictly necessary for the operation and provision of the service (ex. session cookies to log in), cookies related to the activity of saving preferences and of optimization (ex. cookies to save the cart or language choices/currency, etc.), analytical cookies for the collection of information in an anonymous and aggregate form.

Technical cookies include:

Session or Browsing Cookies: used to keep track of the activity of User in the internet. They guarantee normal browsing and use of the Site, allowing for example to rapidly browsing and make a purchase or to authenticate for accessing to restricted areas, and are actually necessary for its proper functioning;

Functional Cookies: allow the User to browse in accordance to a set of selected criteria (for example, language, products selected for the purchase, etc.) in order to improve the service offered to the User;

Analytics Cookies: used to collect information regarding the use of the Site. The Data Controller uses this information for statistical analysis and to improve the Site and to simplify its use, as well as to monitor its correct functioning. This type of cookie collects anonymous information regarding the activity of Users in the Site and regarding the modalities in which they reached the visited Site and the pages. Cookies in this category are sent from the site itself or from third-party domains. Analytical cookies may be First-Party Analytics Cookies: assimilated in terms of regulation to technical cookies whether used by the Data Controller of the Site without profiling the User, but exclusively to collect information, in an aggregate and anonymous form, regarding the number of Users and how they visit the Site for statistical purposes and to improve the performance of the site;

Third-Party Analytics Cookies: are made available by third parties and are assimilated to technical cookies if third parties do not make User profiling by using appropriate tools to reduce the identification potential of cookies (for example, by masking significant portions of the IP address) and without integrating gathered information with other information already made available.

With regard to technical cookies, it is required to exclusively release the Cookie Policy without requesting the consent. Disabling or deleting the relevant cookies by accessing to the functions of the browser of the User, may compromise the optimal browsing on this Site.

Profiling Cookies: used to track User browsing on the internet and to create a profile of his habits:

First-Party Profiling Cookies: installed by the Data Controller to create User profiles in order to send advertising messages in line with the preferences displayed in the browsing in the internet. Given their particular invasiveness in the private sphere of Users, the applicable law requires that Users, prior adequate notice regarding the use of the relevant cookies, must give their consent;

Third-Party Profiling Cookies: used by third parties accessing to the information, therefore not in anonymous and aggregated modality, and crossed with other data already in their possession. The Site does not have direct control of third-parties cookies. The User is therefore encouraged to check the Cookie Policy on website of the third party.

The use of these cookies requires the acquisition of prior consent of the User.

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3. Cookies installed on the site

The cookies on this Site are:technical and analytics cookies necessary to operate the Site, for aggregated statistical analysis and to improve and simplify the use of the Site and to save preferences of browsing and to optimize the browsing experience of the User;third party cookies which may also make activity of profiling and tracking of the User even without the acknowledgement of Data Controller.

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4. Cookies duration

Cookies have a duration determined by the expiration date or a specific action such as closing the browser set up at the time of installation. Cookies may be:Temporary or session: used to store temporary information, allowing the User to link actions that are executed during a specific session, and are removed from the computer when the browser is turned off;Persistent cookies: used to store information, such as the login name and password of the User, in order to prevent the same User from typing them again each time he visits a specific website. These remain stored on the computer even once closed the browser.

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5. Expression of consent

With respect to cookies that require consent, at the first visit of the Site, the User automatically displays a banner containing both the link to this complete Cookie Policy and the request for consent to the use of cookies.Consent can be provided by the User by clicking the OK button on the banner and/or by scrolling on the page and/or accessing to any other sections of the Site by clicking on the links on the web page below the banner itself. At any time, it is possible for the User to modify or revoke his consent.

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6. How to disable cookies

The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. Further, it is also possible to delete cookies that have been installed in the pastincluding the cookie in which the expression of consent to the installation of cookies has been saved by this Site. Please note that disabling cookies may prevent some site’s features from working correctly.The User can find information and exercise his right to object the tracking of cookies in his browser:

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‍Internet Explorer
‍ Google Chrome
‍ Mozilla Firefox
‍ Opera
‍ Apple Safari

‍In addition, cookies can be disabled by requesting opt-outs directly to third parties or via the websitewhere the User can manage the tracking preferences of most of the advertising tools.

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7. User’s rights

The Users may exercise specific rights with respect to Personal Data processed by the Data Controller.In particular, the User has the rights listed below:withdraw its consent at any time; object the Processing of its Data; access its Data;monitor and request the rectification of Data;obtain a restriction of Processing;obtain the erasure or remotion of its Personal Data;receive its Data or obtain the transfer to a different Data Controller;lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.In order to exercise these rights, Users can contact the Data Controller, Eclipse srl, Via San Pasquale, 36, 82100 – Benevento, Italy, info@eclipse.srl. Users’ requests are free of charge and performed by the Data Controller as soon as possible, any case no later than 30 days. Further information about data processing is provided in our Privacy Policy.